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Frequently Asked Questions
Where is Peppers Gallery Hotel Canberra located?
Peppers Gallery Hotel is a boutique hotel located in the NewActon precinct in central Canberra, close to the CBD, Lake Burley Griffin and the Australian National University.
What time is check-in?
Check-in is from 2:00 pm.
What time is check-out?
Check-out is by 10:00 am.
Can I request early check-in or late check-out?
Early check-in and late check-out may be available on request, subject to availability.
How far is the hotel from Canberra Airport?
Peppers Gallery Hotel is approximately 8 km from Canberra Airport, around a 10-minute drive.
Is the hotel close to Canberra’s CBD?
Yes, the hotel is located within walking distance of Canberra’s city centre.
Is the hotel near Lake Burley Griffin?
Yes, Lake Burley Griffin and its walking and cycling paths are around five minutes’ walk away.
Is the hotel sustainable?
Yes, Peppers Gallery Hotel is a sustainable tourism certified hotel with Ecotourism Australia. The sustainable tourism certification program assesses our environmental, socio-economic, cultural and responsible management principles to ensure negative impacts are minimised. We have eliminated single-use dry amenities such as toothbrushes, combs, and shower caps, and bathroom products are provided in refillable dispensers to reduce plastic waste. Water-efficient fixtures are installed throughout the building and we have implemented the ‘skip the clean’ initiative to encourage guests to help with resource conservation. Bamboo room keys were introduced in 2024 to replace plastic cards.
What restaurants are near the hotel?
Nearby venues include Mocan and Green Grout, Rebel Rebel, Lil’ Brew and Espresso Room.
Is parking available at the hotel?
Secure parking is available nearby within the NewActon precinct. Please contact reception for current options.
Does the hotel have free Wi-Fi?
Yes, complimentary Wi-Fi is available throughout the hotel.
Is the hotel non-smoking?
Yes, Peppers Gallery Hotel is a non-smoking property.
Can the hotel store luggage before check-in or after check-out?
Yes, luggage storage is available for guests at reception.
Are there accessible rooms available?
Accessible rooms are available. Please contact the hotel to confirm availability when booking.
Is the hotel close to the Australian National University?
Yes, the Australian National University is directly across the road.
Are there shops or supermarkets nearby?
Yes, supermarkets, shops and services are located nearby in the Canberra CBD.
Is the hotel suitable for business travellers?
Yes, the hotel is close to government departments, offices and conference venues.
Are there entertainment options nearby?
Yes, Palace Electric Cinema, bars, restaurants and cultural venues are all within walking distance.
Does the hotel have meeting or event spaces?
Yes, Peppers Gallery Hotel offers meeting and event facilities for conferences and private events.
What attractions are close to the hotel?
Nearby attractions include the National Museum of Australia, National Gallery of Australia, Parliament House and Lake Burley Griffin.
How can I contact Peppers Gallery Hotel Canberra?
You can contact the hotel by phone, email or through the contact page on the website.
Is the hotel pet friendly?
Yes we are a pet friendly hotel. Please contact reception for availability.